Language Speaking Customer Service Adviser

21000.00 - 22000.00 GBP Annual + GBP21000 - GBP22000/annum
29 Aug 2017
26 Sep 2017
Contract Type
Full Time
An exciting opportunity for a French or German Speaking Customer Service Executive: GBP21,000 - GBP22,000

This is a French or German Speaker role only. Please do not apply if you do not speak fluent French or German and English.

Your new company

Is a fast paced media distribution company, based in South Oxfordshire. Due to extensive growth both nationally and internationally, my client is now looking for a Native French or German speaker who is fluent in English to join their Customer Service team. They have modern, open plan offices and are located in South Oxford, with excellent onsite parking.

Your new role

As a Customer Service Executive, you will be reporting to the Team Leader and Customer Service Manager. This role is ideal for someone who is able to work well within a team using their own initiative to problem solve. You will be responsible for taking incoming calls, dealing with client correspondence via email and online chat. You will be negotiating licensing fees and with some sales in new territories. You will be involved in keeping accurate records client information on CRM and Salesforce systems. Ideally, you will have previous experience using Salesforce.

What you'll need to succeed

You will be a personable team player with a 'can do' approach to your work. You will be proactive, confident and work well using your own initiative. Strong communication skills are pivotal to this role, both written and verbal as you will need to keep in contact with clients. You will be flexible to working shifts which are on a monthly rota: 8am-4:15pm; 8:30am- 4:45pm; 10am-6:15pm and 2:45pm- 11pm.

What you'll get in return

A competitive salary of GBP21,000- GBP22,000 + up to 10% bonus scheme, 25 days holiday plus Bank Holidays and various other benefits.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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