ASB Officer

6 days left

Recruiter
Anonymous
Location
Loughborough
Salary
12.25 - 12.25 GBP Hourly + GBP12.25/hour
Posted
29 Aug 2017
Closes
26 Sep 2017
Function
Consultant
Contract Type
Permanent
Hours
Full Time
My local authority client are looking for an experienced ASB Officer to join them in Loughborough on a full time but temporary basis, working Monday - Friday 08.30 - 17.00 (37 hours per week), paying GBP12.10 per hour. The role is initially for 5 weeks but has the potential to be extended.

** You must have an updated DBS or CRB run within the last 12 months to be considered for the role **

The purpose of the role is to contribute to ensuring that my client achieves its vision and business objectives; ensuring that tenants, leaseholders and customers are at the heart of all services. You will hold primary accountability for all anti-social behaviour case management, within a designated caseload.

Further duties and responsibilities of the role are:
- To be aware of all relevant and regulatory frameworks within the anti-social behaviour service
- To support a performance management culture focused on achieving key ojectives
- To take personal responsibility for the development and promotion of customer focused services
- To ensure that all legal, statutory and any other relevant provisions governing or affecting services are strictly observed
- To manage and be accountable for a case load of anti-social behaviour services to tenants and leaseholders that meet their needs and aspirations
- In partnership with others, deliver effective anti-social behaviour services to tenants and leaseholders that meet their needs and aspirations
- To manage complaints
- To complete risk assessments
- To maintain accurate and up to date information on all arrangements and actions taken, and prepare legal documentation where required
- To act as the main point of contact in terms of all multi agency partnership working and data sharing for the open cases that you manage
- To attend various partnership groups relating to ASB where they impact on cases that you manage
- To act as professional lead when needed
- Ensure effective liaison with Tenancy Support and other agencies to provide additional care and support to the most vulnerable clients
- Work alongside the income team to maximise rental and other housing income

To be considered for the role, you must:
- Be a driver and have access to your own vehicle
- Have an updated DBS or CRB run within the last 12 months
- Have experience within the same or similar role
- Have worked with ASB for more than 12 months
- Understand and have working knowledge of all law and legislation

To apply, please send your CV to Hayley