Telesales Account Manager

21000.00 - 21000.00 GBP Annual + GBP21000/annum plus 25% bonus OTC
25 Aug 2017
22 Sep 2017
Contract Type
Full Time
Do you enjoy communicating with customers on the phone in a busy telesales environment? Or perhaps you have a scientific degree and want to help customers, such as lab managers, via the phone.

We're looking for candidates to join a buzzy telesales team for a leading supplier of laboratory consumables and supplies. Principal customers are major pharmaceutical, biotechnology, chemical, technology, clinical, food processing and consumer product companies, universities, education and research institutes, governmental and environmental testing agencies.

The Telesales (aka Telebusiness) Account Manager (GHE) is responsible for selling and promoting the Company's product, service and catalyst portfolio to customers within Government, Healthcare & Education accounts.

You will maintain and develop business relationships with customers, including decision makers from technical end users, stores managers to procurement professionals. 85% of business generation to be done via the phone and 15% can be achieved via face-to-face customer meetings.


- A degree or equivalent qualification in a Scientific or Technical subject is preferred;
- Demonstrable record of high achievement in sales and negotiation skills within a scientific / technical industry would be highly beneficial;
- Experience of working in a high paced and target driven environment;
- Experience of a telesales environment;
- Experience in managing the sales cycle, utilising a technical approach and demonstrating a commercial awareness would be of benefit;
- Ability to conduct commercial and technical discussions to ensure production selection and choice is suitable and relevant for the customer requirement;
- Highly self-motivated and confident to identify new business opportunities and manage business relationships;
- High level written and verbal communication skills, within all levels in a scientific/technical environment;
- Strong telephone manner when discussing scientific or technical topics;
- Strong communication skills and experience in designing and delivering presentations;
- Exceptional organisational and time management skills, with an ability to work both independently and as part of a team;
- Experience utilising and manipulating data in Excel;
- Full UK driving licence;
- Location: Leicestershire.


- GBP21,000 salary;
- 25% bonus based on sales performance, gross margin and KPIs