Broker Services Technical Support

4 days left

Recruiter
Anonymous
Location
Chippenham
Salary
20000.00 - 20000.00 GBP Annual + GBP20000/annum
Posted
30 Aug 2017
Closes
27 Sep 2017
Category
Accounting
Function
Broker
Contract Type
Permanent
Hours
Full Time
An exciting opportunity has arisen for a Broker Services Technical Support to join an expanding financial services team in Chippenham.

Main activities / duties

*Main activities / duties
*Administer novations requests
*Complete Financial Monitoring for Estate Agency Division
*Request codes from Lenders and Providers for new and existing advisers
*Update and maintain all appropriate systems
*Liaise, on a regular basis, with both internal and external contacts
*Work collaboratively as part of a wider Broker Services Team
*On-going maintenance of Broker Service requests
*Provide post-appointment support for customers
*Ad-hoc projects as and when required

2.Subsidiary duties

*Other duties that are commensurate with the role
*To support the Networks values & objectives within the context of the duties of the role

Required experience / skills / attributes

*Experience of building successful relationships with internal and external stakeholders
*Excellent customer service and communication skills, both written and verbal
*Ability to work methodically and accurately on multiple administrative tasks
*Be organised and efficient with a high standard of attention to detail
*Ability to work to tight deadlines, meet set targets and plan work to make best use of time
*Strong team player, with ability to work both collaboratively and under own initiative
*Ability to think outside the box
*Positive Attitude
*Ability to work with limited supervision and take appropriate decisions
*Self motivated, able to complete tasks and exercise judgement
* Strong IT skills - Microsoft Office Suite

*Relevant financial services qualification (e.g. FPC1; CeMAP 1 or equivalent) desirable
*GCSE Maths / English (grade C or above)
*Customer Services background essential

Confidentiality

High level of confidentiality required due to handling of sensitive commercial and personal data.

Monday to Friday office hours.

Salary:

- GBP20,000
- Excellent benefits package

Acorn Recruitment acts as an employment agency for permanent recruitment