Service Delivery Coordinator

25000.00 - 25000.00 GBP Annual + GBP25000/annum 20% bonus paid quarterley
30 Aug 2017
27 Sep 2017
Contract Type
Full Time
Service Delivery Coordinator

Salary: GBP25k + 20% bonus paid quarterley

Workings hours: mon-fri 8.30-5pm 1 hour lunch.

Parking on site.

Recruiting Consultant- Kimberley Tanner

Overview of role

The role will play an integral part across strategic clients in providing excellent candidate and client service and support.

Key Responsibilities

The role will have four clear elements:

Contractor management - This involved the full lifecycle of candidate engagement after they have accepted an offer. The team managing internal portals/HUBS, generating extension reports, managing system changes for extensions and raising paperwork and processing exit interviews. You will also be the first point of call for contractor issues and ensuring the off-boarding process is followed and completed.

Client Management

Supporting the Service Delivery Team in managing the client relationship and helping to track/record progress against clear and defined SLAs and KPIs

Reporting/MI & Systems Management

Taking ownership of reports and MI as required by the client and Service Delivery Team ensuring all information is kept at 100% accuracy. Being responsible for the ATS (Taleo), fully managing the data/information is kept up-to-date and supporting the Service Delivery Team with events and building a social media presence for the client.

Whilst we would love to get back to all applicants, due to the volume of entries if you haven't had a response following your application within 3 working days unfortunately you have not been successful.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer