Mentoring Officer - Homelessness

24000.00 - 24000.00 GBP Annual + GBP24000/annum
30 Aug 2017
21 Sep 2017
Contract Type
Full Time
Trailblazer Specialist Mentor - Fixed term contract for one year
37.5 hours per week
Circa GBP25,000 per annum
Essex Floating Support
One Support is the housing, care and support arm of One Housing Group and is one of the largest and fastest growing providers of housing, care and support services across London and the South East. Our aim is to improve the quality of life of our customers, building confidence and skills to allow them to live independently while playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.

An exciting opportunity has become available to work as a Specialist Mentor within the Floating Support Service and working in partnership with Essex District Councils. The Trailblazer mentor will play a key part in leading the effectiveness of the team, ensuring that team members are fully trained, developed and motivated to provide excellent output. The trailblazer mentor will be hosted by a District or Borough Council and will work collaboratively with District Housing Officers to identify and support people at risk of homelessness and to improve partnership working.
As a Mentor you will:

• Mentor District Officers and Floating Support workers to effectively prevent homelessness to at least 27 specialist cases per year
• Make professional judgements on the degree to which direct and face to face intervention is required from a specialist mentor
• Engage with appropriate stakeholders to define requirements and achieve improved pathways, processes and outcomes for people at risk of homelessness.
• Use specialist skill, knowledge and experience to ensure improved understanding in area of specialism across the Floating Support team, District officers and a range of partnership agencies.
• Offer training, both formal and informal in area of specialism

You must have:
• Understanding of Housing related forms and processes
• Knowledge of relevant partnership agencies, processes and appropriate forums in which to engage
• Understanding of relevant national and local policy, guidance and documentation relating to homelessness and area of specialism
• Understanding of the issues underlying vulnerability and socio-economic wellbeing
• Ability to engage hard to reach people, overcoming barriers to communication and understanding
• Significant experience of working with young people/people with mental health issues/offenders/ people with severe and multiple difficulties/ homeless families/letting agents or housing providers within a preventative, housing or homelessness environment.
• IT skills - ability to use electronic records and MS Office

Due to the nature of the role, successful applicants will need a DBS check prior to their appointment and must have a full clean driving licence and access to a car.

To apply for this position, please click on apply & submit your CV. For further information or to speak to a member of our team, please get in touch on (Apply online only)