DfT/750/17/DfTc Digital Business Partner

Department For Transport
46696.00 GBP Annual
05 Sep 2017
21 Sep 2017
Contract Type
Full Time

Can you combine your technology knowledge with industry experience to understand current and future needs linked to digital technology opportunities within the Department for Transport (DfT)?

As a Digital Business Partner within the newly formed Digital Service it will be your responsibility to build trusted advisor relationships at all levels of the organisation that can be used to shape future investment plans.

The Digital Business Partner starts a conversation with 'what if' and is prepared to challenge assumptions and premature conclusions. Part of a team and dedicated to one of DfT's Groups you will be getting answers to:

• What if we built an understanding of digital from the outset of your project rather than just at the point of delivery?

• What if we combined our understanding of digital with your knowledge of your business area and build a transformation plan for the future?

• What if we developed a lasting partnership to succeed together?

As our Digital Business Partner, your main responsibilities will include:

• Being a visible single point of focus building trusted and influential relationships to enable Digital Service to deliver
• Understand the business drivers for change, pain points and goals to create strategic and tactical plans for technology investment
• Bring actionable insight to Digital Service that can be used to shape the portfolio of service and product offerings.
• With a focus on understanding user needs, capturing requirements for design of digital solutions.

About you
You will be passionate about using technology to solve business problems identified through collaborative working and able to demonstrate how excellent relationship management skills have been used to advice and influence the decisions of others.

You will understand the need for taking a people centric approach to digital technology and the importance of understanding why before discussing the what.

You will listen to understand, value the contributions of others and aspire to reimagine how services are delivered to maximise technology investment.

About us
The Digital Service is a new internal capability with around 100 staff, and as the Digital Centre of Excellence for DfT, will:

• offer high performing, secure and innovative services;
• grow our professionalism;
• empower our people to meet user needs; and
• build lasting relationships to achieve DfT's objectives.

This is a great time to join us as we build the team that will define and deliver a major transformation programme of work.

We can proudly announce that the Department for Transport has been recognised for its leadership on workplace gender equality by being included in The Times Top 50 Employers for Women 2017.

DfT's inclusion is recognition of our commitment to make the Department a great place to work through our culture of equality and inclusivity and the great strides we've made to raise the number of women in senior positions.

If you share our vision of being the 'best in class' and you have the knowledge and enthusiasm to deliver in this exciting role, then we look forward to receiving your application.

How to apply

You will need to tailor your CV and Personal Statement to reflect the role and the following competencies and indicators:

Change and transformation / Business change management / Business analysis
• Takes full responsibility for business analysis within a significant segment of an organisation where the advice given and decisions made will have a measurable impact on the profitability or effectiveness of the organisation.

Relationships and engagement / Stakeholder management / Relationship management
• Builds long-term, strategic relationships with senior stakeholders in the largest client organisations (internal or external). Acts as a single point of contact and facilitates access to colleagues and subject experts.

Changing and Improving
• Understand and identify the role of technology in public service delivery and policy implementation.
• Effectively capture, utilise and share customer insight and views from a diverse range of stakeholders to ensure better policy and delivery

Person specification
Please provide evidence of your previous skills and experience in the following areas:

Change implementation planning and management

• acquiring an understanding of the underlying issues in complex problems or situations by correctly relating these to simpler, better understood concepts, models or previous experiences.
• keeping overall objectives and strategies in mind, and not being unduly preoccupied by matters of detail.
• the ability to convey a level of confidence and professionalism, positively influencing and persuading others to take a specific course of action when there is no direct line of command or control.
• techniques which help in modelling and understanding a business and its operation. Examples: business environment analysis, business perspectives, functional business models, business driven development, process modelling, stakeholder analysis, relational data modelling, use case modelling, statistical process control, use cases, user stories, Scrum, process mapping, benefits mapping.
• techniques for identifying, gathering and validating customers needs in the delivery of IT services.

Relationship management

• the business environment relating to own sphere of work (own organisation and/or closely associated organisations, such as customers, suppliers, partners and competitors), in particular those aspects of the business that the specialism is to support (i.e. localised organisational awareness from a technical perspective).

• methods and techniques for running effective meetings and for understanding and influencing the roles played by participants

• the principles, processes and practices associated with consultancy in the IT environment. Examples: managing the client relationship, planning the assignment, consultancy styles.


Civil Service pension schemes may be available for successful candidates.

Besides the rewarding nature of the job itself, the benefits that come with it are excellent. The package includes generous leave entitlement, attractive pension options, flexible working and other policies to enable a good work/life balance, including beneficial childcare arrangements. You'll also benefit from our commitment to nurturing and developing talent.

Things you need to know


Successful candidates must pass basic security checks .

Nationality statement
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules .

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details
If invited to interview, this may consist of a range of question types. These could include questions about your strengths or how you would respond in any particular situation as well as specific examples of things you have done.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .


Candidates in their probationary period are eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.