Catering/ Customer Service Supervisor

The SmartList
24000.00 GBP Annual
07 Sep 2017
25 Sep 2017
Contract Type
Full Time
Job Title: Catering/ Customer Service Supervisor

Fulltime, 6 month maternity cover

Salary: up to GBP24,400 plus excellent benefits

Location: Central Cambridge

Our client is Europe's largest assessment agency, incorporating three major awarding bodies. It plays a leading role in researching, developing and delivering assessment to eight million candidates in 170 countries every year. The Group is a department of the University of Cambridge and a not-for-profit organisation.

This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.

What it's about - Catering/ Customer Service Supervisor Cambridge, Cambridgeshire

My client currently has a vacancy for a Caf?? Supervisor to work within their Cambridge based sites. Working as part of a team and reporting to the Catering manager, you will be responsible for providing the best catering and hospitality service to all members of the organisation as well as visitors and be required to work from within our various Cambridge based sites in accordance with our current rota system.

This is an exciting opportunity to join a dynamic and customer focused catering team working to produce and deliver excellent service to all Cambridge Assessment staff, guests and visitors. This role would suit someone with some 5* catering and hospitality experience

What you'll be doing - Catering/ Customer Service Supervisor Cambridge, Cambridgeshire

You 'll proactively work front of house in any of our caf??/restaurant, providing the best service possible to our customers and be a customer service "champion" that other catering staff will look up to. You will also be able to mentor other relevant members of the team.

What we're looking for - Catering/ Customer Service Supervisor Cambridge, Cambridgeshire

You'll be an experienced supervisor, with a minimum of a customer service qualification as well as a desirable hospitality qualification. A keen team player with great attention to details and the ability to ensure new and innovative products are available at across the Group at all time. You will be able to plan your own work and you'll have a proven ability to manage your workload when under pressure to meet multiple deadlines and will enjoy contributing to the excellent reputation of the department.

Benefits - Catering/ Customer Service Supervisor Cambridge, Cambridgeshire

• Generous contributory pension

• 28 days annual leave, plus bank holidays

• Annual performance related bonus and increases (discretionary)

• Enhanced maternity/paternity pay and childcare voucher scheme

• Employee discount and cash back scheme at 2,500 retailers

• Cycle scheme

• Subsidised canteens

• Support for professional qualifications

Work/life balance is important to our client, and they offer all our colleagues a range of flexible working options, which suit both the business and the employee. So please let us know of any flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is 24 September 2017 and interviews will be held shortly after.

To find out more about this role please view the job description or to apply, please upload your covering letter and CV.

As part of your recruitment process you will be required to undergo a background screening. This will be carried out by our selected supplier, Credence Background Screening Limited.