E-Serve is the delivery arm of Ofgem, the regulator of Britain's gas and electricity markets, and is helping to shape the future of the energy market - delivering better energy efficiency through renewable energy sources, and protecting the interests of energy consumers. If you choose to be part of our team (based in London and Glasgow) you can expect plenty of opportunity to develop your knowledge and experience, with the professional support you need to reach your full potential.
To ensure that the schemes we administer comply with legislation and the civil service code we have launched an Assurance Review Improvement Programme, and this role presents an exciting opportunity for an individual with the right blend of interpersonal skills and analytical capabilities to be an integral part of this work.
There are two key strands to the work:
- developing and implementing an array of improvements to Ofgem E-Serve's Assurance framework;
- managing delivery of existing 'business as usual' assurance activities.
You'll develop and embed the Ofgem E-Serve assurance framework and annual assurance plan, ensuring senior management endorsement, and subsequently promoting it across the division. You'll work closely with E-Serve schemes to undertake assurance reviews and report on findings. And you'll be a proactive lead in monitoring actions against our Assurance Review action tracker, addressing or escalating issues as required.
It's essential that you can bring an objective and insightful perspective to review and challenge current operating procedures, and that you have the interpersonal and communication skills to engage with different teams and secure buy-in for your recommendations. Strong organisational skills will be key - you should be comfortable co-ordinating and prioritising complex tasks to meet agreed deadlines. A keen eye for detail, backed up by excellent numerical and analytical skills, will be of real value. And you should be able to bring a flexible approach to your work to adapt and learn within the role as the work of the team grows and evolves. We expect that you'll be degree qualified or that you can demonstrate relevant professional experience, which could involve carrying out internal audit/assurance reviews or experience of risk management and related governance requirements.
Ofgem can offer you a comprehensive and competitive benefits package, which includes:
- Up to 30 days' annual leave
- Excellent training and development opportunities
- The opportunity to join the Civil Service pension arrangements, which include a valuable range of benefits
- Flexible working hours and family friendly policies
- Interest free season ticket loan.
Ofgem is an equal opportunities employer. Protecting consumers and powering the future of the energy debate.