Closing date: Monday 25th September 2017 (at 11.30 pm)
Shelter Scotland is looking for results-driven Support Workers with knowledge of homelessness, housing legislation and welfare benefits, to play vital roles as part of a team providing a vital service in the Forth Valley.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
Shelter Scotland has been working with the Gypsy Traveller Community since 2009 across Edinburgh and the Lothians supporting families to cope with the challenges they face. The community faces significant barriers to achieving cohesive links with the statutory services and the wider community and this project is designed to support individuals and families deal with the challenges that impact on their ability to participate and engage meaningfully in their local community.
Accommodation is considered to be a root problem, specifically the inability to pay for housing costs which in turn is driving up debt. This is compounded by a lack of knowledge regarding benefit entitlement and wider sources of support. The project aims to improve outcomes for households by providing them with the correct advice, support and advocacy that is anchored to real life situations and tailored around the cultural norms and traditions of the community. This project will provide a whole family approach within the Gypsy Traveller community to help reduce poverty, prevent homelessness and improve local connections for Gypsy Travellers across the Forth Valley. Specialist advice and assistance will support the Gypsy Traveller community to resolve housing, financial and welfare related issues.
About the role
As Support Worker you will be giving advice to clients on issues that include homelessness and housing, tenancy, domestic abuse, asylum and immigration, relationship breakdown, welfare and benefits etc. Undertaking comprehensive needs and risk assessments and developing an outcome focused support plan with each client, managing and monitoring a varied caseload and providing advocacy for clients where appropriate are also key element s of this role.
We're looking for someone with a proven track record in a related role gained working within a safeguarding framework with vulnerable people and/or people with multiple and complex needs. You will be proficient using MS office applications and case management systems and have good typing skills. You'll also have a proactive, collaborative and customer focused approach and the ability to understand others needs and positively influence them to change their lives while at the same time respecting their opinions. A qualification that meets the needs of the Scottish Social Services Council regarding workers in housing support services, a full driving licence and access to a vehicle for work purposes are also essential.
Benefits include 30 days annual leave (pro rata), the possibility of flexible working and significant opportunities for learning and development.
At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter Scotland is committed to safeguarding and promoting the welfare of clients, in particular children, young people and vulnerable adults, and expects all staff, workers and volunteers to share this commitment.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them