Senior Client Services Executive

Recruiter
Search Consultancy
Location
Manchester
Salary
25000.00 GBP Annual
Posted
25 Sep 2017
Closes
14 Oct 2017
Function
Consultant
Contract Type
Permanent
Hours
Full Time

Senior Client Services Executive
Trafford
Permanent
Basic salary: GBP20,000 + GBP25,000
On Target Earnings GBP35,000

A fantastic opportunity has arisen for a client services executive at my client based in Trafford.
will work on projects on behalf of major clients managing first rate project work that is carried out by our agents.
You will assist with the project management and client liaison of assigned projects. Ensuring all work carried out is quality assured, including regularly call listening and feedback activity and other ad-hoc activity as required.

To be considered:

* Client Service Executive must have a background in a telesales / call centre
environment, having run a variety of campaigns and/or projects
* Knowledge and experience of a telesales environment is essential and can demonstrate a track record in a similar environment
* Full and ongoing Relationship Management with all clients through telephone
and face to face contact
* Management and support for third party relationships (Blue Chip IT companies and their Resellers)
* Product / Service support through exceptional levels of product knowledge (this can be quickly learned)
* Regular account review with BDM team

Benefits:

* Free parking plus regular training
* Good transport links (Tram and bus routes)
* Benefits include 28 days holiday, inc bank holidays, plus 1.5 days authorised leave.

Hours:
* 37.5 hour per week. 8.30 - 6 Monday to Friday

Interviews ASAP. Click apply today or send your CV to or call Rick Halkon on (0161) (835) (8749) for more info.

Keywords: client relationships, B2B relationships, Customer service, Call centre, Call centre team leaders, Quality role, Project work

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.