Customer Support Coordinator

5 days left

Recruiter
Pearson Whiffin Recruitment Ltd
Location
Kent
Salary
20000.00 GBP Annual
Posted
27 Sep 2017
Closes
25 Oct 2017
Function
Consultant
Contract Type
Permanent
Hours
Full Time

Customer Support Coordinator
Medway Towns
GBP21,000 - GBP25,000

Pearson Whiffin are currently recruiting for a well established client based in the Medway Towns. A market leading manufacturer, who due to growth are now in a great position to expand their team with the addition of an experienced Customer Support Administrator.

The Role

  • Maintain existing develop new relationships within the industry and ensure you are maximising the business growth at all times
  • Work closely with the sales team and other team members to ensure you are communicating on a regular basis both internally and externally to provide a first class service
  • Process customer orders quickly and efficiently whilst also being able to deal with customer queries and questions on the products
  • Account manage client base on behalf of the representatives; assist the sales director when required
  • Gain a basic technical knowledge of the products and industry whilst being able to highlight competitor information to the team
  • Carry out general office duties, sales administration, take incoming and make out bound customer calls
  • Resolve customer issues and informing customers of new products - sending out information to customers i.e. brochures / free samples

The Candidate

  • Driven; focused; self motivated; confident
  • Ability to develop and strengthen relationships
  • Ability to think "outside the box" to increase business
  • Negotiating and influencing skills
  • Be open, honest, professional, customer service focused and somewhat sales driven with a strong commercial awareness

The successful candidate will be expected to lead the customer service team and set a real example on the staff. You will need to be a strong team player and really have a passion to succeed and grow within a company.

If you would like further information on a role then please contact Brogan at Pearson Whiffin Recruitment.