Nurse (additional European language required)

39500.00 - 39500.00 GBP Annual + GBP39500/annum
27 Sep 2017
25 Oct 2017
Contract Type
Full Time
Bilingual Nurse
Shoreham by Sea - near Brighton GBP39,500

Our client is a leading global insurance organisation.

A full time exciting and unique role for a Registered Nurse or Paramedic with language skills to join their Shoreham by Sea office as a Medical Case Manager. This is a fantastic opportunity for an experienced Nurse or Paramedic, with language fluency in one or more of the following; French, Italian, Spanish, German, or Portuguese.

Working for a fast paced travel insurance company as emergency assistance, you will be providing services to insured travelers who suffer illness or injury during their travels. Your role will following the client's case from the onset, and monitor the medical condition until the client is cleared for travel either by commercial air or if medically necessary, air ambulance.

You will be reliant on your education, experience, assessment skills, and critical judgment to make determinations that ensure the client is receiving appropriate medical care, or take steps to arrange a medical evacuation to the nearest adequate facility as quickly as appropriate for the medical condition.

Whether your medical experience has been gained in General medicine, A&E or the military the following duties could well be a part of your next job:


* Medically monitor cases via telephone contact with treating medical providers and/or review of medical reports
* Reviewing and/or recommending medically necessary travel requirements in conjunction with treating physician and Travel Guard Physician on-duty
* Performing case reviews to determine compatibility of medical condition and policy coverage, including work with the claims department
* Demonstrating exemplary customer service skills, to include communicating with customers and medical professionals
* Working with Assistance Coordinators to assure quality assistance services to the client by directing case management in relation to medical needs
* Conferring with the clients Travel Doctor on-duty on medical cases to determine optimal direction of case management
* Demonstrating clear ability to work with others and promotes a collaborative environment that facilitates growth of other team members and colleagues
* Carrying out accountabilities and objectives within the framework of the clients Travel's
* Treating Customers Fairly, Travel Compliance Protocol & Training & Competence policies

Job Requirements:
* Registered Nurse or Paramedic
* Fluent in English and at least one other language (French, German, Italian, Spanish, Portuguese)
* Minimum of 5 years working experience
* Paramedic Practioner experience is preferred but not essential. Expertise and knowledge in emergency/critical care, aero medical transport services, and knowledge of flight physiology is a plus.
* Demonstrate critical independent thinking and ability to multi-task in situations where in the outcome is time sensitive.
* Self-motivated and able to work under pressure with a high level of responsibility. Effective time management to be able to multi-task, prioritizes to meet varying tasks and deadlines and delegate.
* Strong communicator at all levels; verbally and written to build and maintain internal and external relationships.
* Typing skills required, computer skills required include comfort level in learning new and complex programs, proficiency in Microsoft office
* The successful candidate will be required to conduct all duties in English and at least one other language