Administrator / Paraplanner
Award winning Mortgage Broker are seeking a highly professional administrator/paraplanner to help them in the daily running of the office. You should be highly professional and have experience of working within a mortgage broker. You will be for processing lending applications through to completion, ensuring the delivery of high standard customer service at all times. Duties
• Handle complex mortgage cases on a day to day basis
• Research the market and utilise your knowledge to place cases with suitable lenders. • Work with lenders and discuss individual cases and confirm criteria • Liaising with clients to obtain any additional information that the lender requires • Support the Director to package lending cases to be sent to the lender • To process the application through to completion whilst ensuring that you meet all regulatory guidelines and company standards • General administration and case progression • To develop strong relationships with clients and provide a first class service
The Person: • Must have some experience as a Mortgage Administrator/ Mortgage Paraplanner • Excellent telephone manner. • Organised, able to structure and prioritise work load on a daily basis. • Capable of sourcing solutions, submitting applications, processing and compliance • Excellent organisational and IT skills • CeMAP qualified desired but not essential.