PPI Complaint Handler - London Night Shift

Momenta Operations Ltd
315.00 GBP Daily
27 Sep 2017
25 Oct 2017
Contract Type
Full Time

Case Handler: PPI Project

What's the Role?

We are looking for people with the experience and skills to work on a high-profile PPI case handling project with attractive levels of pay. This is a fantastic opportunity to work for an international brand, in a positive and dynamic team environment

Tell Me More

  • Based in London
  • Various intakes throughout October & November
  • PPI Case Handler
  • GBP315 per Night (Tuesday,Wednesday,Thursday)
  • Contract until June 2018

The Benefits for You

You'll be working with a global consultancy and advisory firm where you can use existing knowledge and experience to make a difference, as well as advancing your experience and developing new skills. This is a highly visible role on a major project where your contribution will not go unnoticed.

What Knowledge, Skills & Experience We Need

  • Minimum 12 months PPI case handling experience covering a range of financial products
  • Experience of performing redress calculations
  • Knowledge of complaint handling processes and procedures, and confident in making appropriate judgement decisions
  • Ability to work in a challenging environment whilst keeping the customer at the forefront of all activities
  • Highly developed and proven customer service skills with an empathetic telephone manner
  • Ability to clearly and accurately communicate with internal and external customers both verbally and in writing
  • Work as part of a team in a collaborative style and develop relationships with stakeholders
  • Monitor and prioritise workload to achieve deadlines

Next steps:

To express your interest in this opportunity, don't delay; please click APPLY!