After Sales / Customer Service Advisor
At Cargiant we are looking for enthusiastic and customer focused individuals to join our After Sales team in the Customer Services Department. Working as an After Sales Advisor you will deal with all customer queries and complaints regarding their purchased vehicle.
Cargiant is the world's largest car dealership with 7000 vehicles in stock and retail sales of over 1000 cars per week! It's taken 30 years of planning to assemble the 45 acre site that serves our current business and future expansion plans. We are always looking for smart, motivated and dynamic individuals who have passion and drive, to join our growing Company. Why not apply and become part of the Company that changed car buying forever?
Interested in working at Cargiant? Have a look at what it would be like by visiting our Youtube channel "Cargianttv" to watch the following videos:
'Cargiant Saturday 2014'
'Cargiant Behind the Scenes'
What you will do:
- Manage customer complaints in a positive and professional manner
- Negotiate diagnostics and authorise repairs / parts prices for all vehicles
- Delegate repairs and use outside contractors such as halfords auto centres, main dealers, exhaust, tyre & MOT centres and any other recommended repair specialist
- Negotiate and authorise refunds of insurance products
What you will need:
- Full and valid driving licence
- Excellent communication skills
- Confidence, enthusiasm and pro-activeness
- Computer literate
It goes without saying:
You will receive great benefits including:
- 28 days' holiday
- Company pension scheme
- Childcare voucher scheme
- Onsite gym
- Vehicle purchase discount
- Cycle to work scheme
Sound perfect for you?
Then take your career to the next step and apply now.