Workforce Development Centre Manager

Network Rail
32256.00 - 36288.00 GBP Annual
04 Oct 2017
17 Oct 2017
Contract Type
Full Time
About Network Rail

Network Rail is at the heart of revitalising Britain's railway. From Crossrail - Europe's largest civil engineering project - to investment in world-class stations and major programmes of electrification, we're involved in some of the most ambitious and diverse ventures that this country has ever seen.
Here at Network Rail, we believe that investing in our people is key to improving the safety, reliability and efficiency of the railway. This in turn, means that we can serve the needs of our customers and the travelling public.

Network Rail Training is committed to this goal. We aim to create an environment where every individual is able to succeed and is encouraged to reach their full potential, helping the company to become a natural choice for talented people to join.

Network Rail Training provides a full training and development service that is aligned to our customer's objectives and priorities for the successful development of their team's capabilities and competences.

We deliver a wide range of learning solutions from technical and vocational skills, through to professional development, safety, leadership, new entrant programmes and higher education designed and developed to enable continuous improvement of safety and business performance across the business. Everything we do is to support Network Rail's safety culture of getting everyone home safe every day.

This is why we've set up our own state of the art training and development centres with the majority of the training being delivered by former maintenance and operations staff. This means they truly understand the technical aspects of a task with the vital safety behaviours needed to get our people home safe every day.

Brief Description

The role will be to provide day to day operational management of Workforce Development Centres by supporting Workforce Delivery Manager by co-ordinating the implementation of the training delivery plan.
You be will be tasked to provide advice to resolve queries on Workforce Development Centre operating processes, policies and systems and coordination of Continuous Improvement activity. Acting as Deputy for the Workforce Delivery Manager as required.

About the role (External)

Key Accountabilities

• Manage the administration processes and procedures supporting the delivery of training interventions, which incorporates prioritising and allocation of training administration activities for team of administrators.
• Management of Training Competence data collection, accuracy, and reporting of management information.
• Support the annual training statement of requirement process, manage reactive changes to the training plan and coordinate the candidate feedback process, and act as routine focal point for Training Planning and Scheduling Team.
• Quality Control and Continuous Improvement champion for processes and procedures associated with training delivery and the operation of training centres.
• Act as the Customer Service Champion within the Workforce Development Centre environment.
• Management of all transactional financial activity, assurance procedures and period reporting associated in support of the Cost Centre Manager.
• Management of the Asset management Inventory for all resources within Workforce Development Centre and satellite facilities (including Pool vehicles).
• Deputise for Workforce Development Manager on duties relating to the operational running of the Workforce Development Centre, with exception of direct people management activity.

Job Skills Experience and Qualifications Essential

• Budget management and cost control skills
• Understanding of systems and processes to support continuous improvement initiatives
• Knowledge of the competence management system
• Excellent organisation skills
• Strong communication skills (verbal and written)
• Experience in audit procedures
• Attention to detail and high levels of accuracy

How To Apply- External

Network Rail welcomes applications regardless of age, disability, marital status (including civil partnerships), pregnancy or maternity, race, religion or belief, sexual orientation, transgender status, sex (or gender), employment status, trade union affiliation, or other irrelevant factor. We will interview all disabled applicants who meet the essential criteria.

Keeping people safe on the railway is at the heart of everything we do, safe behaviour is therefore a requirement of working for Network Rail. Applicants should demonstrate their personal commitment to safety in their application.

Network Rail can offer you a rewarding career with competitive pay and excellent benefits including a choice of contributory pension schemes, a generous annual leave package, a bonus scheme and an annual 75% subsidy on season tickets costing up to GBP3000 (to a maximum amount of GBP2,250).

Network Rail positively embraces flexible working recognising that employees may wish to balance work and family/home life.

Network Rail adheres to a structured pay framework, any salary offered will be within the following pay range: GBP32,256-36,288.

Closing date: 16-10-17, late applications will not be accepted. We retain the right to close the advert before the listed closing date based on application volumes


Amount of Travel

Work At Home