DfT/861/17/DVSA-- Office of the Traffic Commissioner Personal Secretar

Driver and Vehicle Standards Agency
20855.00 GBP Annual
05 Oct 2017
02 Nov 2017
Contract Type
Full Time

Would you like the opportunity to make the most of your organisational and excellent communication skills to represent the Office of the Traffic Commissioner?

Do you have the ability to type 45-50 words per minute?

If so then we would love to hear from you!

As a Personal Secretary, you will work directly to the Traffic Commissioner providing critical support and organisation of tasks.

You will primarily provide secretarial and administrative office support, arranging internal and external meetings including preparing and issuing agendas and minutes. You will also collate correspondence for the Traffic Commissioner and use your expert written skills to draft responses and other documents.

The role will require you to handle administrative arrangements for public inquiries, driver conduct hearings and impounding hearings.

You will support the Office of the Traffic Commissioner in implementing the Traffic Commissioner's decisions, direction and instructions.

Role responsibilities will include:

• Providing secretarial and administrative support to the Traffic Commissioner
• Compiling and drafting accurate and full submissions of cases to the Traffic Officer, recommending a course of action and processing the cases as determined
• Providing a quality public inquiry, driver conduct hearing and impounding hearing service for the Traffic Commissioner
• Responding to requests from stakeholders
• Undertaking general administrative duties

For further details please read the role profile attached to this advert.

About us

The work that we do is important as it affects everyone in Great Britain. We are responsible for improving road safety and setting the standards for driving and compliance.

We ensure that the general public understand and follow these standards through education, testing and when required enforcement action.

By joining us you will be working for an employer who makes a real difference to road safety across Great Britain.

About you

It is essential that you have experience of working as a personal secretary with proficient typing skills, both touch typing and copy typing and able to type 45-50 words per minute.

You will have excellent diary management skills and have the ability to work under pressure, to tight deadlines and agreed standards.

Excellent verbal and written communication skills are a must for this role and you will also need to possess good analysis and problem solving skills. You should also have a good knowledge of IT systems, particularly Word, Excel and email.


We'll assess you against these competencies during the selection process:
  • Delivering at pace
  • Leading and communicating
  • Changing and improving
  • Managing a quality service
  • Making effective decisions
  • Collaborating and partnering

You must provide evidence against the following on your application form:
  • Delivering at pace
  • Changing and improving
  • Managing a quality service
  • Collaborating and partnering

Civil Service Competency Framework


Civil Service pension schemes may be available for successful candidates.

Besides the rewarding nature of the job itself, the benefits that come with it are excellent. The package includes generous leave entitlement, attractive pension options, flexible working and other policies to enable a good work/life balance, including beneficial childcare arrangements. You'll also benefit from our commitment to nurturing and developing talent.

Things you need to know


Successful candidates must pass basic security checks .

Nationality statement
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules .

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details
You should use the Civil Service Competency Framework, referring to the relevant competency definitions for the grade advertised. The Indicators listed on the attached document have been identified as most appropriate; please ensure that the evidence in your application meets the requirements of the role.

If invited to interview, this may consist of a range of question types. These could include questions about your strengths or how you would respond in any particular situation as well as specific examples of things you have done.
Feedback will only be provided if you attend an interview or assessment.

Nationality requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .


Candidates in their probationary period are eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.