Head of Product - Remittance Services

80000.00 - 90000.00 GBP Annual + GBP80000 - GBP90000/annum plus 20% bonus
06 Oct 2017
24 Oct 2017
Contract Type
Full Time
The Head of Product, Remittance Services is responsible for leading a team of Product Managers. In addition, the position is responsible for assessing market needs and trends in remittance proposition, defining product strategy and roadmap from strategic planning to tactical activities for the remittance space, managing product lifecycle and operational requirements, and ensuring successful execution and delivery of business value.

Furthermore, as part of the Product Management team, the Head of Product is called upon to provide leadership, guidance and training to new and existing team members and serve as a subject matter expert in the remittance area. The Head of Product also assists in defining and implementing product management processes, tools and governance procedures, as well as participate in mapping out the overall product roadmap and strategy.


• Prior product management experience using agile methodology
• Deep understanding in online remittance and related payment flows and working experience in a proposition/product leadership role
• Should have worked as a product lead for a remittance company
• Technical background is a plus
• Capability in market research, product design, analytics and software development
• Experience in implementing third party payment providers
• Experience working with legal, and compliance departments to ensure product compliance with local regulatory and legal requirements while optimizing user experience
• Experience in working with risk/anti-fraud departments to implement seamless KYC and limits schemes
• Understanding of remittance related treasury management is a plus

• Ability to create and stick to clear KPI's that work to reduce customer friction
• Capability to understand products with highly complex business logic driven by a very wide range of user needs and local scheme, regulatory and legal requirements
• Able to work within dynamic program with multiple projects running simultaneously
• Ability to respond fast, and make quick but accurate decisions, based on changing empirical landscape and comfortable working in a fast-paced environment
• Able to thrive in an environment of continuous change, complexity and ambiguity
• Strong leadership and influencing skills - will lead from the front at all times
• Performance orientated - will embrace autonomy and accountability for delivery and results
• Objective orientated - able to focus on outcomes and cumulative success
• Firm and fair - able to marry a strong personal opinion with a deeply collaborative style
• Very financially numerate - be able to understand and interpret data, to be able to make decisions based on data and solid business case rationale but also to be able to draw hypothesis, make decisions and drive action where limited data may be available
• Able to deconstruct and solve problems, to investigate drivers and figure out why things happen
• Have a "Can do" attitude, team player, fun, energetic personality, works well under pressure