DfT/860/17/DVLA Audit Liaison, Business Continuity and Disaster Recove

Driver and Vehicle Licensing Agency
29832.00 - 32367.00 GBP Annual
05 Oct 2017
18 Oct 2017
Contract Type
Full Time

Would you like to join the new centralised service offering function to IT Services within DVLA?

We aid Information Technology Services (ITS) through the delivery of a number of service offerings from Talent & Capability Development to Workforce Management right through to Financial Controls and Supplier & Risk Management and Compliance, all of which is underpinned by our Communication & Engagement service.

Our aim is to create an exhilarating, progressive environment where our team members are encouraged to fulfil their potential and in doing so, to provide an exemplary service to our colleagues across ITS and wider.

We are developing as a dedicated team of motivated, trustworthy, supportive members, who enjoy what we do and are proud of how we do it!

As a result, building on our existing expertise, we are looking for candidates who are resilient in the midst of challenge, determined to develop and committed to the delivery of a commendable, robust service.

We have an opportunity in our IT Risk Management & Compliance Team, to provide a service offering of ITS wide centralised management of audit activities, including timely upward reporting at Director level and to Audit Committee; the role will build effective relationships with Government Internal Audit Agency (GIAA) and other Government auditors (such as National Audit Office) in driving action to address prioritised risk mitigations and identify and track areas of continuous improvements across ITS.

In addition, responsibility for the compilation and delivery of ITS wide Business Continuity Plans and ITS wide Disaster Recovery planning, including management of ITS Business Continuity and Disaster Recovery rehearsals which is fundamental to the success of the ITS business and to aid the delivery of existing and future business.

You will have the responsibility for:
• Ensuring audit activity is managed and co-ordinated centrally, that audit information is supplied by IT Controls wherever possible without having to involve the delivery teams, and fielding and preparing the most appropriate personnel where audits require. Responsible for maintaining a log of actions and managing updates from ITS, upward reporting periodically. Proactive engagement with Senior Managers and Operational Management as audit actions owners. The role holder will support ITS Senior Management Team and Operational Managers in their interactions with auditors such as advising on audit procedures, advice on dealing with auditors, ensuring consistency on both sides, regularly accompanying senior managers in meetings with auditors, including handling possible tension in the relationship between 'clients' and auditors. This role holder is accountable for enabling an integrated 'ITS wide function on all ITS audit activities' that will require the building and on-going maintenance of strong relationships with internal and wider government senior management and director level stakeholders as well as the various audit, regulatory authority and private sector organisations

• The ITS level Business Continuity and Disaster Recovering Plan. Taking feeds from the other ITS wide teams, co-ordinating an overarching plan ensuring that dependencies are met whether that be across ITS, the wider agency such as DVLA's Estates Management Team and third parties such as Trillium/CBRE, and externals where applicable. This role will be responsible for the design and implementation of scenario based ITS dress rehearsals periodically, which will include lessons learned reporting and continual service improvement. The plan will ensure that service delivery continues Agency wide, to the citizens and to third parties reliant on DVLA services. The Business Continuity & Disaster Recovery Lead (BC & DR Lead) is responsible for maintaining, improving, and the routine testing of DVLA's IT Disaster Recovery plans, ensuring that the current third party services that underpin ITS services are fit for purpose. Through close working relationships with the Business Continuity team in DVLA's Estate Management Team, the BC & DR Lead will ensure that DR plans are robust, fit for purpose, achievable, up to date, and are fully documented, working closely with Portfolio Managers to ensure that BC & DR is considered in the design phase, build and test of new projects

• For the identification and enablement of a robust knowledge management capability/process that facilitates capturing, developing and utilising organisational knowledge efficiently within the change / project cycle, architecture and beyond

• Enabling the ITS directorate and the wider business in meeting its objectives and provision of service delivery and take overall responsibility for the accuracy and timeliness of reporting and supporting data supplied to key stakeholders' each month. Adopting a model of continuous improvement in the quality of service provided by own business area, ensuring appropriate involvement from a diverse range of staff, stakeholders and delivery partners

• Developing a network of relevant contacts within the IT department and the broader Agency, to support achieving ITS wide business goals. This includes building effective relationships within IT Controls to enable achieving common goals, managing dependencies in support of achieving IT Controls objectives, and building cross government relationships, when applicable

• Setting an example to others with professionalism leadership as task manager or matrix manager, embracing new ways of working and leading from the front. Adopting a feedback model to gauge effectiveness of the service


Civil Service pension schemes may be available for successful candidates.


Find out more about the benefits of working for us.

Things you need to know


Successful candidates must pass basic security checks .

Nationality statement
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules .

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details
You are invited to submit a CV and personal statement which demonstrates your ability to meet the requirements of the attached job profile.

Your CV and personal statement will be sifted against the essential criteria associated with the role and if successful you will be invited to attend an interview and/or assessment.

The interview will consist of a range of question types. These could include questions about your strengths or how you may respond in any particular situation as well as specific examples of things you have done.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .


Candidates in their probationary period are eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

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