Senior Credit Controller

North East England
21500.00 - 21500.00 GBP Annual + GBP21500/annum
12 Oct 2017
09 Nov 2017
Contract Type
Full Time
Senior Credit Controller

Tunstalls vision is to give people the freedom to live as independently, securely, healthily and happily as they are able.

Tunstall Healthcare Group offers a range of Connected Care and Connected Health solutions across each of its main regions - UK, Nordics, Southern Europe, Central Europe, North America and Asia-Pacific.

Tunstall is a Truly Global Business with products and services provided across 52 countries offering Solutions in Independent Living, Assisted Living, Remote Patient Monitoring & Support and Integrated NurseCall Systems.

Position: Senior Credit Controller
Location: Whitley, North Yorkshire
Job Type: Full Time, Permanent
Salary: GBP21,500

Role Overview:

The main function of the role and the department is to protect the company's debtor ledger and support the AR & AP Manager. Cash targets set are agreed with Finance in order to support the companys daily commitments. The function assists in maximising sales whilst ensuring minimum bad debts.

The role of Senior Credit Controller will oversee the running of the Credit Control team as and when directed by the AR & AP Manager and will ensure the timely collection of the debtors ledger in an organised and professional manner in accordance with company policy whilst maintaining complete customer satisfaction.

Key Responsibilities and Key Results Areas:

The role of Senior Credit Controller sits within UK Finance, reporting into AR & AP Manager.
Helping supervise the Credit Control team, the role is responsible for the collection of approximately 70 million turnover with circa 2,000 outstanding credit accounts.
The role will be responsible for the following:
Supervising the Credit Control team, under the guidance of the AR&AP Manager
Daily / Weekly and Monthly reporting bringing issues to the attention of the AR&AP Manager
Daily query management and reporting to the wider business
Monthly Query and debt meetings with PowerPoint presentations
Ledger reviews with the Credit control team
Credit approval of new accounts
Direct Debit runs
Manage and reconcile the LA Cash accounts
Part management of the high volume daily calls to manage the collection of debts, ensuring monthly targets are achieved.
Ensuring Credica is fully updated by the Credit Control Team to ensure visibility on all accounts at all times.
Maintain and manage accurate Sales Ledger accounts to ensure debtor balances are correct.
To ensure prompt action is given to customer correspondence to ensure customer satisfaction.
To liaise with all departments to ensure disputes are resolved within company guidelines.
Liaise with the solicitors for accounts passed legal
Special projects as requested by the AR&AP Manager
Other ad hoc duties relating to the AR ledger

Knowledge, Skills and Experience:

Previous credit control experience is essential.
GSCE or equivalent in Mathematics and English.
Strong IT skills with efficient knowledge of Microsoft Word, Excel and Outlook as well as financial/CRM systems. Experience using Baan and Credica would be highly desirable however not essential as training will be given.
Previous team leading experience essential.


Attention to detail and a strong focus towards accuracy.
Strong leadership skills and a desire to succeed are essential
The ability to manage workload efficiently, working to deadlines.
Good verbal communication skills with a polite but firm manner.
Flexible approach especially during the companys quarter and year end accounting periods.
The ability to make decisions in accordance with company policy and procedure.
Team player.
Tenacity and problem solving skills for resolving queries

Tunstall Healthcare (UK) Ltd is an equal opportunity employer. The Company wholeheartedly supports the principle of equality in employment and opposes all forms of unlawful or unfair discrimination on any grounds.

This vacancy is being advertised by EasyWeb Recruitment, the UKs leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications