Switchboard Operator - Part Time

Recruiter
Inchcape Retail
Location
Guildford
Salary
£10,000 - £14,999
Posted
01 Feb 2018
Closes
28 Feb 2018
Contract Type
Permanent
Hours
Part Time
Inchcape UK have been awarded No.1 in 'The Sunday Times Best Big Company To Work For' 2016
Do you want to join in our success?
Switchboard Operator - Land Rover Guildford
Part time -Thursday, Friday and 1 in 4 Saturdays

Some flexibility may be required on occasion to cover holidays

The Role

As a Switchboard Operator you will deliver an incredible customer service experience to all who contact the Retail Centre. You will be the main contact point for our internal customers and external customers for all of our Dealerships around the Guildford area. You will build rapport with our customers, establish their needs quickly in order to create a bespoke service for them. Our Switchboard Operators are our Brand Ambassadors, reflecting the brand image and standards in everything they do.

Role Requirements

To be a success in this role, you will have

Excellent communication skills, both written and verbal
IT literacy
Incredible customer service skills
The ability to multi task and work under pressure
A friendly and approachable manner
Your Responsibilities

Answer and manage telephone system
Accurately record calls and relay messages in timely manner
Some invoicing & filing may be required
Benefits

As a Receptionist will receive a competitive salary, we also offer great benefits including:

22 days holiday, rising to 25 after 5 years
Company pension scheme
Life assurance
Childcare voucher scheme
Discount gym membership
Vehicle purchase discount
Employee Advantage - retail discounts with over 3000 retailers
Cycle to work scheme

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