Aston Martin & Lotus Service Reception Advisor

Stratton Motor Company
Long Stratton
£20,000 - £24,999
07 Feb 2018
17 Feb 2018
Contract Type
Full Time
Aston Martin & Lotus Service Reception Advisor - Long Stratton Norwich £17,000 - £20,000 per annum depending on experience
Permanent, full-time Aston Martin & Lotus Service Reception advisor required for a busy dealership reporting directly to the Aftersales Manager. The key responsibilities will include:-
• Liaising with customers • Responding promptly to all telephone and email enquiries • Booking vehicles into the department for work to be carried out • Informing customers of the progress of their vehicle • Requesting authority from Manufacturers • Preparation of invoices • Submitting warranty claims The Skills Required

The ideal candidate will have excellent communication skills, have the ability to work on their own initiative and as part of a team, meet deadlines and be self-motivated with a positive can do attitude.

Essential Requirements:-
  • Strong IT skills
  • Ability to prioritise own workload
  • Strong customer facing skills
  • Experience within a similar position
  • Experience of Kerridge DMS
Hours of work are 8.00am to 6.00pm Monday to Friday and Saturdays by rota (1 in 3) working 8.00am – 1.00pm.
Excellent Salary, Pension and Death in Service.

This is an excellent opportunity to work for an independently owned Prestigious Automotive Dealership proud to represent some of the UK’s finest marques including Aston Martin, Lotus and Morgan. Contained within one purpose built facility at Long Stratton our extensive range of “on-site” services ensures outstanding levels of quality control and therefore, customer satisfaction.

To apply please send your CV to us by applying here online in the first instance.

Thanks for looking!

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