CRM System Training Lead

MND Association
£25,000 - £29,999
14 Feb 2018
18 Feb 2018
Contract Type
Part Time

The MND Association has a unique opportunity available for a CRM System Training Lead to join the team based in Northampton. The role is a part time 6 month fixed term contract position working 30 hours per week. We are offering the CRM System Training Lead a competitive salary of circa £29,000 FTE (£23,514 Pro-Rata) plus benefits.

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.

What are the responsibilities of the CRM System Training Lead?

An opportunity has arisen for a part-time CRM Training Lead to join the CRM Delivery Project Team at the Motor Neurone Disease Association on a six month fixed term contract. This is a new role that is needed to support the implementation of the new Customer Relationship Management system, Dynamics 365. The role will be responsible for the development and delivery of training, creating a network of trained 'super users' that will provide ongoing support across the Association.

What do we look for in a CRM System Training Lead?

We are looking for an exceptional candidate who can deliver projects to a tight timescale and has demonstrable experience of developing and leading training to support ICT projects, along with experience of developing system-based training materials.

The ideal candidate will be able to deliver a clear vision, focused on delivery, with excellent communication and presentation skills. The skill to quickly establish relationships and work collaboratively is essential, with the ability to be a flexible and resourceful decision maker when under pressure.

This will role will involve travel and occasional overnight stays. A full driving licence and access to a car is essential to this role.

What is MND?

- MND is a fatal, rapidly progressive disease that affects the brain and spinal cord

- It attacks the nerves that control movement so muscles refuse to work. Sensory nerves are not usually affected

- It can leave people locked in a failing body, unable to move, talk and eventually breathe

- It kills a third of people within a year and more than half within two years of diagnosis

- It has no cure.

Closing date: 12th February 2018

Why not click 'apply' today? Don't miss out on this opportunity to join a committed and powerful organisation as our CRM System Training Lead.

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