Part -time Case Handler -225 hours a week

Recruiter
Office Angels
Location
Basingstoke
Salary
£20,000 - £24,999
Posted
14 Feb 2018
Closes
17 Feb 2018
Category
Legal
Contract Type
Permanent
Hours
Part Time

The role will begin working in Basingstoke but will then be relocating to Reading!!

Providing a comprehensive and quality service direct to our clients. To manage and develop a caseload of approximately 50 files on behalf of the Residential Property Litigation Team.


Main responsibilities
  • Handling all claims pre and post litigation to ensure that a just swift result is determined with the best resources being made available for the client and insurance provider.
  • To have regard to financial risk control particularly work in progress and disbursements across different funding types as well as cash control through collection of monies and billing opportunities.
  • To support the work of other Case Handlers in the team during periods of annual leave or other absence.
  • To actively progress a caseload fully utilising the case management and time recording systems.
  • To lead by example promoting the firm's values in all dealings with colleagues and clients.

Skills and qualifications
  • Residential possession proceedings, dilapidation and rent recovery.
  • Excellent and accurate keyboard skills required, minimum typing speed of 60 wpm.
  • Good working knowledge of various IT applications.
  • Taking care and attention with all correspondence and documentation.
  • Flexible with the ability to adapt to change, new practices and cope under pressure.
  • Excellent presentation skills reflected in their work.
  • A methodical and organised approach with keen attention to detail
  • Good organisational skills to ensure that the tasks are effectively scheduled within working time available, and that urgent work is completed and returned within the specified timescales.
  • Friendly and helpful approach to dealing with queries.
  • Excellent communication skills.
  • Ability to work at times under high pressure and on numerous tasks at once, the ability to prioritise, be organised and efficient.
  • Good listening skills and empathy with clients.
  • Able to integrate within a team as well as working on one's own initiative.
  • Work as part of a team ensuring telephones/lunch cover.
  • Willing to participate in marketing initiatives.
  • Ability to deliver a quality service to clients.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


This job was originally posted as www.totaljobs.com/job/79867147

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