Community Engagement Coordinator

The SmartList
£40,000 - £49,999
09 Feb 2018
18 Feb 2018
Contract Type
Full Time

JOB TITLE: Community Engagement Coordinator

LOCATION: Haddenham, Buckinghamshire

SALARY & BENEFITS: Salary to be discussed at interview depending on experience


THE COMPANY: Our client is a young, unique and dynamic charity bringing support and fresh hope to the multiple sclerosis community in the UK and around the world. They raise awareness of a progressive, evidence-based approach to the management of Multiple Sclerosis symptoms and provide tangible support to those diagnosed with this condition. We are now seeking a Community Engagement Coordinator to join their team in this new role based in Haddenham, Buckinghamshire.

THE ROLE: The role will help to develop our global community support initiative. Around the world we are bringing together groups of people who are following the 7-Step Recovery Programme to support each other and create local self-help groups of like-minded people. The Circles/Ambassador Programme was launched in September 2017, and to date over 20 Circles have been launched in the UK, USA, and Germany. This is a key initiative for the organization because we have learned that having a support network dramatically increases the chances of successful adoption of our programme's core tenets.

Key Responsibilities for the Community Engagement Coordinator role in Haddenham, Buckinghamshire:

• Manage the overall Circles/Ambassador Programme, identifying and creating new groups and nurturing existing ones.
• Oversee the growth of new Circles, around the world, managing participants and facilitating their connection to each other.
• Identify local Ambassadors and assess their ability to form a local Circle.
• Analyse, report, and act on metrics for all community recruiting activities for each member of the team.
• Strategize the global growth of the Circles programme and develop a plan to launch in new markets.

THE CANDIDATE: The successful candidate for the Community Engagement Coordinator role in Haddenham, Buckinghamshire will be highly organized with careful attention to detail. They will have strong time management skills and the ability to set and achieve deadlines. Be naturally social, enjoy meeting and engaging with new people, be friendly, helpful and possess a positive outlook. They must have bags of initiative and be a self-starter. Be a problem solver who is also helpful and has the ability to continuously improve processes and procedures and be able to deal with sensitive/confidential information in an empathetic, professional manner.

Essential criteria for the Community Engagement Coordinator in Haddenham, Buckinghamshire

• Strong language, writing and editing skills.
• Perfect written and spoken English.
• Must have proven experience in a customer service or community management role.
• Proficient with Microsoft Office, particularly Excel and Word, as well as digital and social media channels (special emphasis on Facebook Groups and Google Groups).

Desirable criteria for the Community Engagement Coordinator role in Haddenham, Buckinghamshire

• Preferable to have had global experience and/or ability to deal effectively with people from different cultures, particularly if English is not their native language.

Does this sound like you? Are you our clients next Community Engagement Coordinator? If yes then please hit the apply now button.

You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps

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