Library Attendant

Selective Recruitment Solutions Ltd
£20,000 - £24,999
14 Feb 2018
17 Feb 2018
Contract Type
Part Time
Selective Recruitment Solutions are seeking a highly client focussed, personable and self-motivated individual to join our established client based in central Oxford in the role of Library Attendant. The main objective of this role is to provide a high level of client care to customers at all times by responding to and resolving any queries received.

The successful candidate will possess excellent communication skills, be a confident communicator and will be able to work in an organised and methodical manner. You will be flexible self-starter, with a can-do attitude and the ability to take on physical tasks.

Job role:Library Attendant x 2
Type:1 x Full Time (37 hours), 1 x Part Time (25.5 hours) Monday - Friday with alternate Saturdays required
Location:Oxford, Oxfordshire
Salary:£10 - £12 per hour

Primary Duties;
*Listens to and understands customer needs, taking the most appropriate action to maximise customer satisfaction
*Owns the end to end management of customer queries
*Deliver exceptional customer service to customers from a range of backgrounds
*Provide a full range of property support duties to include maintenance, liaising with contractors and suppliers and preparation of rooms/furniture moves.
*Managing deliveries
*Taking responsibility for the care of stock to include repairs and ordering new stock as required
*Contributing to updating statistics as required

Candidate Specification;
*Good standard of numeracy, literacy and IT
*Experience of working in a customer service environment dealing with people from a range of backgrounds
*Excellent organisation and planning skills
*Basic understanding of Health & Safety - trained in first aid at work or willing to work towards a First Aid certificate
*Good communication skills both verbal and written
*A flexible approach to work
*Physically fit with the ability to move equipment and furniture

If you are interested and believe you have suitable skills and experience to be considered for this position, then please apply.

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application. Please continue to visit our website for other opportunities.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

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