Receptionist - Part-Time - £853 per hour - Clevedon

Ablative Limited
£15,000 - £19,999
14 Feb 2018
17 Feb 2018
Contract Type
Part Time

Receptionist – Part-Time - £8.53 per hour

North Somerset. 5 days / 20 hours per week. You must be eligible to live and work permanently in the UK and have fluent spoken and written English. Our Client is a leader in aluminium systems and suppliers of bespoke extrusions with a reputation for product innovation, design expertise, technical competence and quality.

The job is to provide a warm, welcoming, courteous, friendly, helpful and efficient service to visitors and staff alike, and deal calmly and professionally with calls on a busy switchboard.

You will be member a team of 4 who will operate as part of a job-share arrangement to cover holidays for their job share partners and holiday and sickness cover within the team.

To assist communications within the team there will be quarterly meetings, with these extra hours being paid as overtime.

The day-to-day routine will start with opening up Reception and ensuring all is tidy and ready for the day. Checking any messages left on the switchboard during closure periods, and passing on accordingly either by phone or email. On any unclear messages, ring caller to clarify beforehand, then take switchboard off Voicemail for 8.30 am start for incoming calls to deal with throughout the day.

Check-in visitor training sheets for the day. Plan rooms for meetings booked in online. Monitor staff on holiday/off site/ meetings/sickness, etc. Keep daily records up-to-date throughout the day to avoid wasting time trying to locate staff who are not on the premises.

Meet and greet visitors and contact relevant member of staff ensuring all visitors sign in and are issued with a badge and necessary Hi-Viz vests.

Forward incoming faxes to appropriate individuals by email.

Sign for courier deliveries: record and distribute accordingly.

Issue and recording of training certificates using database.

Messages to be passed on from callers and/or emails sent to relevant staff members.

Invoices/credits from Accounts and Sales and Monthly statements daily to be put in envelopes for posting.

Confirmation of hospitality bookings no later than 48 hours before each event where food is required and advising of any changes to Post Room and Hospitality Provider.

Booking meeting rooms in online meeting planner.

Fire drill roll-call and regular updating of staff names on listing.

Once all invoices/credits have been put ready for posting, and depending on workload generally, Reception also helps the Postroom with sending out bulletins/newsletters; making up folders ready for manuals; filing, employment packs and any other admin tasks to support the team.

Changeover switchboard to ‘voicemail’ at end of day and check on extension phone that operating correctly. Clean phones. Put out visitor/training forms etc. ready for next day. Check fax machine has sufficient paper in. Ensure whole area tidy for next day.

Turn both door operating controls to ensure no access from outside at end of each working day.

Report to Line Manager where there is any reason that service level agreements cannot be met.

Actively seek to support other members of the team during busy periods which may require you to undertake other duties not within your job description but are within other roles within the team, where you have received training to do so.

Undertake any other duties not normally within your role as requested.

As first point of contact for the company, a well presented, confident, professional and welcoming manner is essential.

Friendly and outgoing personality.

Helpful and polite telephone manner.

Must be efficient, organised and focused, with a good memory.

Ability to work both independently and with others

Computer literate, particularly using Word, Outlook, Excel and also using databases

Comfortable with light physical activity. Manual handling training will be provided as appropriate

Based on the need for flexibility this may suit someone living in the North Somerset area.

The company offers a generous salary, excellent benefits and great career prospects working in a pleasant environment with on-site parking. Located in an impressive purpose-built building housing their offices, extrusion press, powder coating paint line and distribution facilities, annual turnover of over £40million and employing 200 people. They are part of an internationally renowned Group, with a turnover in excess of £250 million and employing 1300 people worldwide.

Important. Please quote R140317-2 Receptionist – Part-Time as the Subject of your Email. Your CV in Word please, not pdf.

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