Claims Assistant (full time or part time)

Milton Keynes
Up to £10,000
14 Feb 2018
18 Feb 2018
Contract Type
Part Time

The hours for this role are either full time Mon - Fri (35hrs) or part time 13.30 to 17.00 on Wednesday and 09.00 to 17.00 Thurs & Fri

My client is seeking a Claims Assistant reporting to the Cross Border Team Manager. The successful applicant will be responsible for providing effective support to the Green Card team and provide an efficient and professional service to all stakeholders.


·To provide effective support to the Green Card team and to provide an efficient and professional service to all stakeholders

·To identify the correct insurer for a UK vehicle involved in an accident abroad, by contacting insurance companies, brokers or the vehicle owners/drivers by fax, email or telephone

·To identify the correct insurers for foreign vehicles involved in an accident in the UK, by making enquiries via foreign bureaux.

To ensure that correspondence and queries in relation to Green Card claims are dealt with as efficiently and accurately as possible with the minimum of supervisionTo ensure insurers understand the Green Card system and their obligation to deal with claims in foreign countries and ensuring they instruct their agents accordinglyProcess work chronologically in order of priority relating to individual and team targets without supervisionEducation·5 GCSEs Grades A*- C to include Maths and English

NVQ Level 2 CII Level 2 Award/FIT
SKILLS·To have good general communication and organisational skills

·Self reliant with a positive and flexible attitude

·Able to work as part of a team with minimal supervision

·To have an understanding of the Highway Code

·Be prepared to perform repetitive daily tasks

·Ability to cope in times of pressure.

·Confident telephone manner

·Computer literate with knowledge of Outlook

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