Pathways Advisor - NHS 111 Call Handler - Part-time
Are you patient-focused, empathetic and do you have great attention to detail? Do you want to make a real difference to people’s lives?
If this sounds like you, we have a fantastic opportunity to join the 111 team who are committed to delivering efficient and comprehensive advice to our patient base. We’re striving to recruit and retain great people to deliver excellent patient care. You will join an experienced team of Pathways Advisors who support and advise on non-clinical advice via the NHS Pathways system.
If you’re looking for a new challenge and are flexible in your working hours (days, evenings, nights) then we’d love to hear from you. We offer excellent training and career development opportunities (including NVQ accreditation), a generous NHS pension and a competitive pay framework to progress through.
Opportunities include part time, full time and night work.
Who are we?
Integrated Care 24 Ltd (IC24) is a major not for profit Social Enterprise providing innovative and wide-ranging patient-focused primary care services designed to deliver quality and affordability. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out of hours services, NHS 111, primary care and secondary care support services as well as health and justice nursing services.
Location Ashford Kent / Ipswich / Norwich
Hours Available Evenings, overnight and weekends covering a 24/7 operation (we may be able to offer hours that could suit your requirements subject to availability).
What’s in it for you?
- An hourly rate of between £8.34 - £10.01 per hour depending on hours worked during the week
- Additional annual leave above statutory minimum based on service
- Opportunity to join the NHS Pension Scheme
- Discount Voucher Scheme
- Full on the job training
- Learning and Development Opportunities