Part Time - Account Research Banking

Interaction Recruitment
£15,000 - £19,999
15 Feb 2018
14 Mar 2018
Contract Type
Part Time
Account Research Specialist

At Interaction Recruitment we strive to deliver outstanding levels of service to our candidates and clients alike, we are currently looking for the best and brightest Collections Advisors to work for one of our sector leading clients based in Coventry.

Part Time 20 hours per week

Monday to Friday - 5pm to 9pm

£7.90 rising to £8.38 afte 12 months service.

The Role

-Researches and responds to customer requests via mail, email, fax and other means pertaining to cardholder/corporate accounts and ensures compliance with client, regulatory, and Association rules and regulations.

-Utilizes extensive knowledge of banking products and services to research, update and document cardholder accounts.

-Recognizes potential fraud, credit, collection and chargeback issues and forwards them to the appropriate department.

-Inbound and outbound telephone calls with Credit Card customers to identify customer circumstances; agree customer outcomes and solutions including: taking payments, making payment plans, referring to a Debt Management Company.

If this sounds like the kind of role you would thrive in and you are an outgoing, passionate, customer service focused individual then this is your opportunity to get your foot in the door of a world leading financial company who can help you to fulfill all of your goal in the financial sector.

Please apply now

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