Lookout Lodge Host - Wildlife / Tourist Attraction

CHM Recruit
£20,000 - £24,999
07 Mar 2018
14 Mar 2018
Contract Type
Part Time
Our client is looking for hosts to enthral, engage and interact with guests through hosting their popular Lookout Lodge Overnight experience.

They are passionate about their animals and you will have a talent for inspiring that same passion in their guests, giving them a once in a lifetime experience after hours at their attraction.

Position: Lookout Lodge Host
Contract: Seasonal / Part Time
Department: Commercial
Salary: £11.32 per hour
Location: Nr Dunstable LU6, Bedfordshire
Our client, a charity founded in 1826, is a world-renowned centre of excellence for conservation science and applied conservation. Their mission is to promote and achieve the worldwide conservation of animals and their habitats. This is realised by carrying out field conservation and research in over 50 countries across the globe and through education and awareness-raising at their two zoos, inspiring people to take conservation action.Role Profile:
Your days will be spent guiding guests around the zoo on driven and walking tours, some after dark, whilst inspiring, entertaining and educating them about the animals and work of the organisations. Our client understands that their visitors can be as varied as the amazing animals they have at and their hosts are just as confident interacting with the youngest first-time visitors as with lifetime supporters.

Main Duties and Responsibilities:

    Welcome guests, and create a safe, relaxed and fun environmentEntertain and engage guests with animal talks / tours around the zooBe the first point of call for any guest issues i.e. late comers, complaints etc. Oversee and resolve, liaise with other staff if neededEnsure the talks and tours are exciting and engaging, help deliver the experience effectively to a high standard in order to achieve the educational and visitor enjoyment targets set by the organisation.
Person Specification:

Previous experience presenting public talks, shows or events.Excellent communication skills, an enthusiasm for the natural world and be flexible to ensure that every guest has a great experience.Good organisational / planning skills with the ability to work within strict deadlines.Prior experience of working with children is essential, ideally in an informal learning context.An Animal related and/or Performance degree course or equivalent qualification or work experience (desirable).Prior Front of house work or dealing with customers, visitors and guests face to face.A Full UK driving licence (essential).A First Aid at Work certificate/qualification (desirable).Shift patterns are offered on a set basis and will include a combination of early morning (6.45am - 10.15am) or evening (4 - 10.30pm) shifts. There will also be regular weekend and bank holiday working.

Closing date for applications: Midnight Sunday 4th March 2018
Please note: Applicants must be able to start on 19th March.


To find out more information and apply for this position, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to the employer’s website.

Our client is committed to the principle of equal opportunities in employment.

No agencies please.

This job was originally posted as www.totaljobs.com/job/80175181