Outbound Customer Service Executive (PART TIME)

Recruiter
Journey Recruitment Ltd
Location
High Wycombe
Salary
£10,000 - £14,999
Posted
08 Mar 2018
Closes
15 Mar 2018
Category
Retail and Sales
Contract Type
Permanent
Hours
Part Time
Our lovely medical client based just outside of High Wycombe are looking for an experienced Customer Services Candidate!

Part Time hours are – 9.30am – 1.30pm or 10.00am to 2.00pm – 20 hours per week – £10,360 per annum.

Do you have excellent communication skills with the ability to up-sell?

You will ideally have a proven track record in a proactive sales environment and be happy in a targeted role (although there is NO COLD CALLING)

The Role:

You will be responsible for growing the business by promoting their products and services on each call with their clients. Your role will be to provide the highest standards of customer service at all times. In maintaining regular contact with clients, you will be able to use your skills to identify business opportunities.

You will be targeted to make 60-70 calls a day to ensure clients have enough products and are happy! (NO COLD CALLING REQUIRED).

Whilst speaking to clients you will use your skills to introduce new products and identify new business opportunities to convert into sales. You will be responsible for regular cleansing your database and you will be required to demonstrate general administration duties associated with your role on a daily basis.

You will build professional relationships with customers that will enhance the company’s quality image!

The Right Candidate Should Have:

The ability to be influential and persuasive
An analytical and enquiring mind
Strong team player and listening skills
The ability to work to deadlines
The ability to demonstrate empathy over the phone
A professional manner at all times

Essential:

Proven telephone based Customer Service background
Experience of up-selling and cross selling/conversion of product use
Target driven
Proven excellent Database Management Skills
Empathy towards patients with complex medical conditions
Analytical and enquiring mind
Proven experience of managing high call volumes
Possess influential and persuasive skill set
Excellent telephone manner
Excellent communication, oral and written, skills
Experience of marketing campaigns
Able to work under pressure
Possess a ‘can do’ attitude

Benefits:

Contributory Pension Scheme
Private Health Care
Child Care Voucher Scheme
Life Assurance
Modern office facilities, subsidised canteen and free parking onsite

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