Administrator - Part Time

Recruiter
Interaction Recruitment
Location
Cambridgeshire
Salary
Competitive salary
Posted
10 Mar 2018
Closes
14 Mar 2018
Contract Type
Permanent
Hours
Part Time
Administrator - Part Time

30 Hours a week - Monday to Friday

Purpose: The purpose of the role is to ensure that customer orders are processed accurately and efficiently with suppliers and delivered in accordance to the customers requirements.

- The role is responsible for the day-to-day Order Processing for the company. This involves liaising with customers to confirm their order requirements, and with manufacturers/suppliers abroad and throughout the UK to ensure the accurate completion of the order.

- The ordering process is paramount to the success of the company and as such the role requires a high degree of accuracy and attention to detail, along with good organizational skills.

- To ensure that customer orders accurately reflect customer requirements.

- To ensure Order Tracker spreadsheet is populated with all and accurate information regarding customer orders and supplier purchase information.

- To ensure Order Specification and Order Confirmation sheets are completed accurately, and with the required level of detail to reflect the customer requirements and to best represent the brand.

- To follow the established process for dealing with customer orders quotation and advice, to bespoke design and order specification, order confirmation with customer, ordering the goods, updating tracker, sending items for embroidery or embellishment, and dispatching or arranging collection with the customer in accordance to the customers payment terms.

- Liaising with the Directors and Accounts Department on a daily basis.

- Escalation of issues / potential issues to management.

- To help complete Stock Takes monthly on the last working day of each month, and record new samples purchased that affect stock total value throughout the month.

- Payments - Processing card payment and transaction reports.

- Managing the companies social media profile across Facebook, Twitter and Instagram.

- General Housekeeping Duties