37 hours per week, Term Time Only
Salary is subject to moderation as part of the College's Job Evaluation process
The main purpose of this role is to provide exceptional customer service and to liaise with internal and external customers and provide first line advice and information on general course enquiries in person and on the telephone. You will be operating the main switchboard.
As the role involves dealing with students and staff, post holders will need to be good communicators and have excellent customer care skills. Post holders must also be efficient in carrying out administrative tasks in a busy environment. You will require previous experience of working on a busy reception area within a large organization and also be educated to level 2 with good IT skills. The following qualities are also essential, the ability to work on own initiative, to have a patient and calm approach and to have excellent communication skills dealing with a diverse range of internal and external customers.
Interviews will be held on 21/3/18