Assistant Restaurant Manager, Horley

Alexander Hotels & Utopia Spas
Competitive salary
12 Mar 2018
14 Mar 2018
Contract Type
Full Time


The Place

Langshott Manor Hotel, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

4 Red Star, Award winning Elizabethan Manor House set in 3 acres of stunning grounds with an ancient moat. 22 bedroom hotel with the many charming lounges all with open fires as well as the sumptuous 3 Rosette Mulberry Restaurant.

Please see our website for a full list of facilities and bedrooms as well as sample menus for our restaurant and private dining guests.

The Role

Assisting the Restaurant Manager of our 60 cover Mulberry Restaurant offering 3 Rosette standard food across breakfast, lunch and dinner service. Our restaurant also hosts private events, conferences, celebration dinners & weddings. Traditional afternoon tea is served in our sumptuous lounges and outside terraces.

Candidates must have a passion for food and wine and guest service and be willing to work across the range of food and beverage areas of the hotel. In addition this role involves the completion of Duty Management shifts to support the senior team in managing the hotels day to day operation.

Shifts are completed 5 days per week, flexible shifts covering breakfast/lunch/dinner on a rota basis including weekends.

Duties include;

  • Ensuring the restaurant is set for service and all mis en place is prepared
  • Ensure correct staffing for service and all staff are smartly presented
  • Briefing all staff on service issues/information for their shift
  • Welcoming guests and taking food and drink orders
  • Hosting the restaurant during service and assisting and coaching staff with food and drink service
  • Conducting satisfaction checks to ensure guest satisfaction
  • Ensuring food and beverage service standards in the lounge ae achieved and ensure seamless service across departments
  • Ensure correcting billing for all diners
  • Ensure the restaurant is closed down at the end of service and left ready for the following service shift
  • Assisting with the completion of rotas, timesheets, training, skills training
  • Hosting and running events, weddings, conferences and private dinners


  • Previous supervisory experience in a quality restaurant environment required.
  • A proven record of experience in planning, training and managing a team of 10 permanent staff to ensure excellence in guest service.
  • Good knowledge of food and wines.
  • A flexible and adaptable approach to work and the ability to adapt to the different service requirements across food and beverage areas.


  • 4 weeks holiday
  • 8 Bank holidays
  • Free car parking
  • Employee uniform

Following completion of the company's 3 month probationary period access to a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday