Restaurant Waiting Team Member

Lingfield Park Racecourse
Competitive salary
12 Mar 2018
15 Mar 2018
Contract Type
Full Time

Lingfield Park Resort has an exciting new opportunity for a Restaurant Waiting Team Member in our Hotel Restaurant. At Lingfield Park Resort there is a strong culture based on recruiting and developing individuals who embody the ‘Spirit to Serve’. Therefore this role is perfect for someone who loves providing that exceptional customer service and wants to make our customers experience one to remember. This role is suited for someone who is looking for a new challenge in F&B or someone who wants to begin their career in the hospitality industry.

We are a unique resort based over 450 acres and comprise of one of the UK’s busiest racecourses. Set beside the racecourse is the 4* Marriott franchise hotel with 116 luxurious rooms, where guests are able to stay in the hotel with magnificent views over the racecourse, golf course and surrounding countryside. Employees can look forward to using Marriott international benefits including discounted hotel stays. They will also be able to enjoy using the relaxing Breathe Spa facilities and our PGA Championship 18-hole Golf Course.

Key responsibilities for the role will include:

  • Greeting and serving customers for lunches as part of Hotel, Spa or Conferences packages
  • Greeting and serving customers for dinners as part of Hotel packages or special occasion celebrations and visits – including Chefs Table experience
  • Giving customers information about the menu, ingredients and specials
  • Taking customer food and drink orders
  • Helping to make customer’s experience memorable
  • Delivering Room Service orders
  • Answering questions relating to allergens and special dietary requirements
  • Working with the Restaurant Team under the Restaurant Manager to ensure that customers receive excellent service
  • Working with the Kitchen Team, Bars Team and Front Desk Teams to ensure that the whole customer experience is seamless

The ideal candidate will possess the following attributes:

  • Educated to GCSE level or equivalent
  • Has previous experience in either F&B, C&B or customer service related role
  • Previous F&B experience is an advantage
  • Has a passion for food and catering
  • Likes to meet new people and works well in a team
  • Likes to work in a busy environment
  • Likes to make customers feel special and make their stay memorable
  • Works well with other teams
  • Has strong attention to detail
  • Has excellent communication skills
  • Is able to be flexible with shifts depending on business needs, including working at the weekend

In return we will offer you:

  • 22 days holiday per year plus Bank Holidays
  • Contributory pension scheme
  • A competitive salary
  • Upon completion of 6 month probationary period: worldwide Marriott Hotel discounts for yourself and family/friends, two Staff Passes to visit our 16 racecourses, and discounts on Spa and Golf!
  • Training on Marriott Brand Standards of service
  • Training on allergens and menu items
  • Opportunity to gain experience in a versatile 100 cover Restaurant
  • Opportunity to learn more about the hotel industry
  • Opportunity to work in a unique Resort – the UK’s only Marriott Hotel with a racecourse, Spa and 18-hole Golf Course!
  • Opportunities to learn and develop through on the job training and internal training courses
  • Childcare voucher scheme
  • Use of Spa and Golf course
  • Free parking
  • Personal and professional development opportunities
  • A range of racing & leisure benefits including complimentary tickets, offers and discounts at our racecourses and hotels across the Arena Racing Company and Galleon Hotel group.

How to Apply:

Please send a full CV together with a covering letter detailing where you saw the position advertised and current salary to Holli Grayshan (HR and Recruitment Coordinator)