Team Manager - Children's Social Care
Team Manager - Children's Social Care - 37 hours per week
As part of our ongoing commitment to investing in frontline social work services, we are recruiting a Statutory Team Manager to become an integral part of our Family Support Service (North).
As a Team Manager, you will be responsible for managing a team of social workers covering court work, Child Protection, Children in Need and Looked After Children cases.
You will have considerable experience of Child Protection, Children in Need and Looked After Children Services delivered in a statutory setting, experience of effective inter-agency working and assessing and managing risk in Children's Social Car
We are looking for an accomplished leader with management skills to support the team and the exciting developments in Children's Social Care and the establishment of a new integrated Family Support Service.
- Responsibility for ensuring effective delivery and improvement of services to children, young people and their families within their discipline, to the highest standard, within the County Council's standing orders and scheme of delegation, on time and within budget
- Leadership and management of a team, ensuring team members work effectively with children, young people and their families, all internal and partner agency staff, and carry out their statutory duties as set out principally in relevant child care legislation
- To ensure that services are planned and delivered in a way that maximises participation and reflects children's rights in relation to services being provided
- Responsibility for planning and delivering services that improve outcomes for children and young people, as set out in the relevant legislation and associated guidance, ensuring that services are sensitive to the needs of children, young people and families, and of the highest professional standards
- Accountable for effective case allocation, using supervision and analysis of management reports to ensure optimum case management and resolution, to monitor and evaluate outcomes of services against agreed standards, and reporting to Children's Services Management Team as appropriate
- Responsibility for implementation of policy and procedure, and effective decision-making within delegated authority level, ensuring staff adherence to all directorate policy, procedures and standards
- Accountable for the effective analysis and management of risk for all children held within their team, and ensuring compliance by team members with the requirements of relevant legislation, guidance and procedures
- Accountable for provision of safe child in need, child protection and LAC care plans for children and young people, assuring timeliness and quality of assessment, planning, implementation and review, and working in partnership with children, young people and families, and partner agencies
- Accountable for effective team budget management, compliance with financial rules, identifying pressures and savings and bringing in a balanced budget
- Responsibility for professional and managerial staff supervision, in accordance with directorate supervision policy; for staff practice improvement and development, management of staff performance and ensuring under-performance is dealt with robustly
- Responsible for ensuring compliance with and quality of record keeping and report writing in the team, in accordance with requirements of the Integrated Children's System and directorate policy and procedures
- Responsible for effective service delivery through an adequately resourced team, using recruitment, induction, training and workforce planning methods to support the team's development and performance
- To act as the Designated Complaints Officer and deal with stage one complaints in accordance with directorate and Children Act criteria, and to work with staff and partners to resolve service problems and identify ways to improve services
- To provide cover for other Team Managers in their absence, and assisting in resolving issues within and between teams as appropriate
- To ensure children, young people and their families are appropriately consulted about services and that their views inform service delivery and development
- To ensure the team's commitment to equality of opportunity and diversity, inclusive and collaborative working practices
- To contribute to service planning processes, identifying future objectives and service developments, participate in directorate research and developmental activity, undertake project work in a specific area, consistent with the post holder's skills and workload
- Responsibility to promote positive working relationships with other professionals (internal and external), to support team members to work co-operatively with them to support the appropriate delivery of high quality outcome focused solutions for vulnerable children, young people and families
- To undertake such duties relevant to the post as may be required from time to time
Qualifications, Training and Professional Registrations
- Professional social work qualification
- HCPC registration
- Evidence of continuous training and personal development
- Relevant post-graduate training/qualification
- Management qualification
- ABET Training
Skills and Knowledge
- Detailed knowledge of childcare legislation, guidance and regulations
- Knowledge of national standards for Looked After Children
- Understanding of the Integrated Children’s System
- Knowledge and awareness of children’s rights issues
- Understanding of national and local policy issues in relation to CP/CIN/LAC/LC
- Understanding of and commitment to equal opportunities and diversity in service delivery and employment
- Understanding of how a local authority functions and the main challenges and constraints it faces
- Evidence of working in a child and family centered way, ethical approach to social work practice, commitment to develop individuals and teams
- Strong role model, who leads by example and has the ability to work under pressure
- Authoritative and credible in dealings at all levels
- Previous management experience
- Active communication – effective leadership to promote active consultation and support the flow of communication through the organisation, providing a compelling vision to others
- Analytical skills – must be able to understand, collect and analyse data
- Improving performance – able to influence and motivate others to achieve goals and embrace change
- Decision making – ability to make clear management and financial decisions that take full account of cost management, efficiency and risk
- Delivering results – ability to deliver stretching objectives through effective prioritisation and efficient use of resources
- Customer focus - demonstrates child and family focused practice and decision-making, ability to retain responsibility for high levels of external and internal customer service through active feedback and strong understanding of diverse customers
- Strategic awareness - ability to develop effective internal and external relationships and networks that enable the understanding and delivery of broad organisational goals
- Personal effectiveness - demonstrable ability to act with high levels of trust and personal accountability and respond positively to change and opportunities for personal development
- Able to travel throughout the county and elsewhere as required
- Flexible working hours, and provision of out of hours advice, guidance and decision-making as required
- Considerable experience of child protection, children in need and looked after children services delivered in a statutory setting
- Experience of effective supervision or coaching of staff
- Experience of effective inter-agency working
- Experience of assessing and managing risk in children’s social care services
- Experience of effective local authority budget management
- Experience of implementing performance management systems and processes
- Evidence of leading and implementing change in teams
This role is subject to a Criminal Records Check.
Please contact Julia Hamilton, Service Manager, Family Solutions Team (North), on 07917534299 for an informal discussion.
Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
As a Disability Confident employer we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships.
All posts, unless stated otherwise, are open to part time working and job share arrangements.