Telesales Part time

Pilgrim Foodservice
Competitive salary
29 Mar 2018
21 Apr 2018
Contract Type
Part Time
Love food? Consider yourself something of a foodie? We are looking for a telesales person with a passion for all things food to join a busy and growing team.
We need an extra person to join our fun loving and hardworking telesales team. You will be calling existing customers, (they are expecting your call), take their orders and advise them about any promotions and special offers that are relevant to them.
Firstly, you will need good experience of solving a variety of customer problems, plus an understanding of sales techniques that will enable you to maximise sales opportunities as they arrive. Finally, you’ll bring the dexterity and organisation needed to effectively and accurately key orders at speed.
Able to build rapport quickly, you will develop a strong knowledge of your customers’ needs so you talk to them about products relevant to their business. With strong accuracy and attention to detail, you will input the orders in to the system for next day delivery.
The role is fast paced and we are looking for someone who will fit the existing team who are hardworking and upbeat.
To be successful in this position you will need:
• The ability to work to tight deadlines
• Computer literacy
• Accuracy for entering orders on to the system
• Influential, convincing and positive personality
• Strong interpersonal and communication skills
• Excellent phone manner
Experience is not essential but the competencies above are.

About the role

• Guaranteed min working hours a week of 16 hours and may require up to 25 hours.
• Hours of work – these could be any hours between 12 noon and 11pm on a Mon/Tue/Wed/Thus/Fri/Sun.
• Extra hours will be available in high seasons and as holiday/sickness cover.
• During a shift they may be located in the day Telesales office, the Night shift office or a combination.
• Duties will involve answer machine order entry, calling customers for orders, answering incoming calls, issue handling, general customer service and administration tasks/ projects.
• Position is permanent.
• Rotas will be given 2 weeks in advance.
• Any hours worked over the 25 will be paid at basic rate of pay.

No day is the same and this company regularly run promotional days where you can win promotional gifts and freebies. They truly are the perfect combination of fun and professional.
There is a good base salary and loads of opportunity to earn bonus on a monthly and quarterly basis