We are Aviva

We’re here to protect our 33 million customers from life’s unexpected twists and turns – freeing them from fear of uncertainty. We are one of only a few insurance companies in the world that can provide customers with life, general and health insurance, and asset management in one place – a composite insurer. And we have a unique competitive advantage. Whether we’re protecting them from everyday risks or helping them to save for the future, we put customers at the heart of all we do – creating a bright and sustainable future for our customers, employees and our communities.

 

With you today, for a better tomorrow

When you hear ‘Aviva’, perhaps you think about that time you twisted your ankle on holiday and had to make a claim. Well we think about that too. We also think about all the people we support come fire or flood, through natural disasters and life-changing accidents. And those we help with their investments and retirement funds, so they can look forward to a better future.

Everything we do is with the customer in mind – we’re here for every bump in the road, no matter what. We want to make a difference to their lives, and to the world we live in too.

 

You do you

At Aviva, we trust our employees to think for themselves. We create a space where everyone feels comfortable speaking up. We all seek out views that oppose our own. We empower each other to think creatively to solve problems, to make crucial decisions. To take on responsibility and make real change. In other words, when you work for us, you’re in charge.

 

Who we are

Insurance. It’s just a load of people in suits saying no. Right?

Wrong. Well, not at Aviva, anyway. We’re people with a purpose. People who get stuck in and make our work our own, so we can make an impact. We strive to be with you today, for a better tomorrow – whether you’re a customer or part of our team. We stand in our customers’ shoes – and in yours – so that everything we do is people-focused.

We look for diverse people. We’re not big on dress codes. Wear what you want as long as you feel comfortable – and everyone else does. (Yes, that does mean birthday suits are out.)

We give our people ownership. A chance to have a say. And we all actively seek out views that oppose our own. Life here means being part of something meaningful. Being proactive. Making important decisions. And managing the risks involved. It’s about redefining an industry. Rediscovering what you’re really about. And realising all of your potential. Every last bit of it.

 

Bring your whole self to work

We have shared values. A shared ethos. Everything we do is with the customer in mind. Let’s see how we can do more. Take on more responsibility. Make more of an impact. And do better.

And we respect individuality too. Being part of Aviva means being yourself. Being free to show your wild side. Your quiet side. Being free to speak up when you disagree. Because if you’re honest and happy, you’ll be better placed to help us deliver better all-round care for our customers. And to achieve even more in your career. Every step of the way.

If you fancy getting together with like-minded people, our employee communities have over 5,000 members and they cover everything from race and religion, gender and sexuality through to caring responsibilities, age, and mental and physical health.

 

Our culture

Before they get to know us, a lot of people think we’re going to be a stuffy insurance company. Cold and corporate. The reality is very different. We know that people do their best work when they feel relaxed. Empowered to be themselves. It enables us to do more for our clients. And we think it makes this is a very nice place to work.

Put simply, we like people to be involved. So we have six global communities:

  • AvivAbility – developing a disability smart workplace,

  • Aviva Balance – supporting gender parity,

  • Aviva Carers – supporting carers and parents,

  • Aviva Generations – promoting an intergenerational workplace,

  • Aviva Origins – celebrating cultural difference; and,

  • Aviva Pride – being yourself at work.

Be empowered to do more – for more

In some companies, everything is all about what the bosses say. What they think. What they tell you to do. But not here. Here, everyone gets a say. We think it makes sense for the people who are getting things done to have a voice. It means in every role, in every team, you can share your ideas. Think something could be done better? Tell us. Thought of a new way to help customers? We’ll be all ears. For us, progress happens when passionate people get to shape things. Create things. Disrupt the norm. So expect to be tested (in a good way). And expect to be trusted. At every turn.

 

Our Values

Our values sit at the heart of our business. They’re there to guide us in everything we do – from performing in our day-to-day roles to making important business-wide decisions. Which is why we look for the kind of people who can really embrace our values. People ready to help free customers from uncertainty and shape a better place to work while they’re at it.

Care more

At Aviva we care like crazy about our customers, each other and the communities we operate in. We look at every issue from the customer’s point of view and actively seek out and address what is wrong – treating the company’s money like our own in order to find the best solution.

Kill complexity

At Aviva we are obsessed with making things simpler for our customers and for each other. Our employees are plain dealing and manage complexity so our customers don’t have to. And, by putting the customer front of mind from start to finish, they make the whole process a breeze.

Never rest

At Aviva we are driven every single day to be edgy, think bigger and do better for our customers and each other. We think creatively, make bold decisions and challenge the status quo. And as well as celebrating our successes, we learn from our mistakes – working together through obstacles to reach our desired result.

Create legacy

At Aviva we strive to create a future for our customers and each other, which is every bit as bright and sustainable as others created before us. We invite every one of our people to invest in the Aviva community, make their own impact and leave things better than they found them. To make decisions they’ll be as proud of in 20 years’ time as they are today.

 

We're responsible and we're are sociable. 

We’re a big organisation. And that means we have a big sense of responsibility. We want to do what’s right for our people. The planet. And our communities. We’re very involved in tackling climate change. In fact, we became the first carbon neutral international insurer way back in 2006. Our community investment totalled £17.6 million in 2018. We partner with the Red Cross to build more resilient global communities. And we’ve helped 7,000 projects since 2015 (we’re really proud of that – we originally set out to help 5,000 by 2020).

Bring your whole self to work

We have shared values. A shared ethos. Let’s see how we can do more for our customers. And better. But we also respect individuality. Being part of Aviva means being yourself. Being free to show your wild side. Your quiet side. Your adventurous side. Every side of you. Because if you’re happy, you’ll be better placed to help us deliver better all-round care for our customers. And to achieve even more in your career. Every step of the way.

If you fancy getting together with like-minded people, our employee communities have over 5,000 members and they cover everything from race and religion, gender and sexuality through to caring responsibilities, age, and mental and physical health.

Your development

For us, development isn’t just about moving upwards. We empower our people to move sideways too. So no matter what department you start in, you’ll have the chance to experience life in different teams. To learn from diverse colleagues. To dream up ways we can create ever-better solutions. And if you do decide you’d like to progress to the next level, we’ll be right behind you every step of the way.

You’ll be part of a vibrant environment with state-of-the-art facilities, innovative systems and customer-focused processes – and you’ll have the training you need to make the most of them.

In other words, we’re all about getting the best out of you and giving you the best. With us, you’ll be supported to grow and to achieve your goals as well as ours.

Time to care

If you’re thinking about becoming a parent, or you’re a parent already, you probably want to know how we do things around here when it comes to parental leave and pay. Especially if you’ve heard that we take a slightly different approach to most organisations (in a good way!) – not least by offering our employees market-leading equal parental leave. Being a parent is another fulltime job – and so is being a carer. That’s why we also offer carers at Aviva extra paid leave, to support them as best we can.

50 top women

 

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