There's a place for everyone in Centrica

We promote an inclusive culture where difference is valued and celebrated. Everyone has the opportunity to flourish, make a difference and realise their full potential.

At Centrica, we recognise the importance of bringing your whole self to work, which includes your work life balance. As a responsible business, we are committed to creating an environment where everyone can flourish, which is why we welcome a conversation about flexible working arrangements.

Centrica is committed to the principles of diversity and inclusion and understands how these principles underpin our success.  It is critical that as an organisation we reflect the diverse communities our Brands represent. We are committed to placing equality, diversity, care and respect at the heart of our policies and everyday practices to ensure that all employees are able to bring their whole selves to work.

centrica companies

The world of energy is changing and, with our chosen businesses, distinctive propositions and current capabilities, Centrica is well placed to deliver for its customers, shareholders and for society. We aim to be a good corporate citizen and an employer of choice.

We supply energy and services to over 25 million customer accounts mainly in the UK, Ireland and North America through strong brands such as British Gas, Direct Energy and Bord Gáis Energy all supported by around 15,000 engineers and technicians. We are focused on delivering high levels of customer service, engagement and loyalty. Technology is increasingly important in the delivery of energy and services to our customers. We are developing innovative products, offers and solutions, underpinned by investment in technology.


centrica values

Having the right values at the heart of Centrica is essential to our success.

Our values were developed through conversations with employees across the business about what it means to be Centrica and what we need to value in order to be successful. By living our values we will be better able to fulfil our purpose and satisfy the changing needs of our customers.


We care deeply about our impact

  • The safety of our team and of others around us is paramount

  • We respect others, and the trust they place in us

  • We want to make a difference to society and those we touch

  • We have a sense of responsibility which goes beyond our job


We do things right and deliver

  • We value delivering great service and customer outcomes

  • We are rigorous, do things the right way, and follow best practice

  • We appreciate the journey as well as the results

  • We seek simplicity, efficiency and continuous improvement


Together we win

  • We enjoy working with others

  • We believe relationships and partnerships are fundamental

  • We are best when we work as a team

  • We seek out views and mutual understanding, even from our harshest critics


We are nimble, curious and innovative

  • We don’t stand still and know when to change

  • We seek out new things which will make a difference

  • We are restless, always looking to do better

  • We embrace the ideas and perspectives of others


We step up and take responsibility  

  • We pursue the right outcome, knowing it is rarely easy

  • We are prepared to stand for what we believe

  • We will challenge where we believe the path is wrong

  • We face into the challenge and grasp the opportunity

Our people make us.

We are not a faceless organisation. We embody the aspirations, hard work and hopes of all our people. They make us what we are and we want you to be part of that creative process, helping to shape the future of Centrica as a living and breathing entity.

centrica why

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